Cookie Policy

At CookieCrafters, your privacy is our top priority. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website or purchase our delicious cookies.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing and shipping address, and payment details (e.g., credit card information).
• Order Information: Cookie preferences, order history, and delivery details.
• Technical Information: IP address, browser type, device information, and geolocation data (if enabled).
• Usage Data: Pages visited, products viewed, time spent on our website, and interactions with our content.

How We Use Your Information

We use your data to:

• Process your orders, manage deliveries, and handle returns or refunds.
• Create and manage your account for a personalized shopping experience.
• Improve our website, products, and customer service based on usage patterns.
• Send you order confirmations, shipping updates, and promotional offers (only if you opt-in to marketing communications).
• Comply with legal obligations, such as tax reporting or fraud prevention.

How We Protect Your Information

We implement industry-standard technical and organizational measures to safeguard your personal data, including:

• Secure encryption (e.g., SSL) for data transmission.
• Restricted access to your information within our team.
• Regular security audits to prevent unauthorized access, disclosure, or loss.

Sharing Your Informations

We may share your information with:

• Trusted Third Parties: Payment processors (e.g., Stripe, PayPal), shipping partners (e.g., USPS, FedEx), and cloud hosting providers to fulfill orders.
• Legal Authorities: When required by law or to protect our rights (e.g., fraud investigations).
• Business Partners: Select partners for order fulfillment or customer support, under strict confidentiality agreements. We never sell or rent your personal data to third parties for marketing purposes.

Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt-out of marketing communications at any time.
• Request details about how your data is used or shared.
• For GDPR/CCPA compliance, contact us to exercise your rights (e.g., data portability or "Do Not Sell" requests).

Cookies and Tracking

We use cookies to enhance your experience (e.g., remembering cart items). You can manage cookie preferences via our cookie consent banner, as required by GDPR and CCPA.

They include guidelines on booking confirmations, payment methods, cancellation policies, itinerary changes, user responsibilities, and our liability. It’s important to read and understand these terms before proceeding with any booking or use of our services. If you have any questions or concerns, please feel free to contact us.